Privacy & Security

CasinoScore Privacy Policy — Your data is completely safe with us

We believe your personal data belongs to you alone. This policy explains in detail how CasinoScore collects, stores, and uses your data.

SSL Encryption
GDPR Compliant
Never Sold to Third Parties
Last Updated: January 15, 2026
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Table of Contents
1. Introduction 2. Data Collection 3. Use of Data 4. Data Sharing 5. Cookie Policy 6. Data Security 7. Your Rights 8. Data Retention 9. Minors 10. Policy Changes 11. Contact
Your data is secure and encrypted.
Your Privacy Is Our Priority: By using CasinoScore, you agree to this Privacy Policy. Contact us if you have any questions.
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End-to-End Encryption
All your information is encrypted using SSL/TLS technology — protected from transmission to storage, every step of the way.
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Never Sold to Third Parties
Your personal data is never sold or rented to advertisers or third parties.
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Full Transparency
We are transparent about what data is collected, why it is collected, and how long it is retained.
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Your Control
You can request to view, correct, or delete your data at any time.
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Regular Security Audits
Platform security is regularly tested by independent third-party experts.
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Minimal Data Collection
Only the information necessary to provide our services is collected. No additional data is gathered beyond that.
Section 01

Introduction & Scope

CasinoScore (referred to hereinafter as "we", "us", or "the Platform") is an online Sports Betting platform based in Bangladesh. We place the highest importance on our members' privacy and are committed to keeping their personal information secure.

This Privacy Policy explains how CasinoScore collects, uses, and safeguards your information when you use our website and mobile application.

This policy applies to all CasinoScore services — including website browsing, account registration, betting activity, use of promotions, and interactions with customer support.

Our Commitment: We will never share your personal information with anyone without your consent. Protecting your privacy is our ethical responsibility.
Section 02

What Information We Collect

CasinoScore only collects information necessary to provide its services. Below is a detailed breakdown of the types of data we collect:

Data Type Example Collection Time
Identity Information Name, date of birth, national ID number During registration & KYC verification
Contact Information Email, mobile number, address At Registration
Financial Information BKash/Nagad number, transaction history During deposits & withdrawals
Usage Data Betting history, login times, preferred games While Using the Platform
Technical Information IP address, device information, browser type Automatically
Communication Records Live chat, email correspondence While using support
Automatically Collected Information

When you use CasinoScore, certain information is collected automatically. This includes:

  • Your device's IP address and location (up to country level)
  • Browser, operating system, and device type
  • Login time, time spent on platform, and pages visited
  • Referral source — how you found CasinoScore
Section 03

How Your Information Is Used

CasinoScore uses collected data for specific purposes only. We never use your information for anything unnecessary.

  • Service Delivery: For account creation, betting processing, payment transactions, and customer support management.
  • Identity Verification: For KYC processing and age verification, as required by legal obligations.
  • Security: To detect and prevent fraud, money laundering, and other unlawful activities.
  • Platform Development: To analyze usage patterns and improve service quality and user experience.
  • Contact: To send important updates, transaction confirmations, and relevant offers.
  • Responsible Gaming: To identify signs of problem gambling and provide members with appropriate support.
Marketing Communications: You can unsubscribe from our marketing emails at any time. However, transactional emails cannot be disabled as they are an essential part of our service.
Section 04

Data Sharing & Disclosure

CasinoScore never sells your personal information. However, in certain circumstances, limited data sharing may occur:

Who Your Information May Be Shared With
  • Payment Providers: Necessary information is shared with bKash, Nagad, Rocket, and banking partners solely for transaction processing.
  • Technology Service Providers: Technology partners contracted to provide server hosting, data analytics, and cybersecurity services.
  • Legal Authorities: When required by court order, regulatory request, or legal obligation.
  • Corporate Changes: In the event of a merger or acquisition, the new entity will be required to comply with this policy.
What We Don't Do: Your information is never sold or shared with advertisers, marketing companies, or data brokers. That is our unwavering commitment.

All third-party service providers are bound by confidentiality agreements with CasinoScore and may only use your data for the specified purpose.

Section 05

Cookies & Tracking Technologies

CasinoScore uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve platform functionality.

Cookie Type Purpose Duration
Essential Cookies Login sessions, security, core functionality Deleted at end of session
Functional Cookies Remembering language preferences and user settings 30 Days
Analytics Cookies Collecting platform usage statistics 1 Year
Security Cookies Fraud detection, CSRF protection Session-Based

You can manage cookies through your browser settings. However, disabling essential cookies may limit access to certain features on the platform.

Section 06

Data Security Measures

CasinoScore applies industry-standard security measures to keep your data safe. Our security framework operates on multiple layers:

256-bit SSL Encryption
All data transmissions are secured with military-grade encryption.
Two-Factor Authentication
Add an extra layer of security to your account.
24/7 Security Monitoring
Suspicious activity is detected in real time.
Secure Data Centers
Data is stored in a secure and controlled environment.

Please note, however, that no method of transmission over the internet is 100% secure. Keep your password safe, and contact us immediately if you notice any suspicious activity.

Section 07

Your Privacy Rights

As a CasinoScore member, you have the following rights over your own data. Contact us to exercise any of these rights.

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Right to Access

You may request to know what information we hold about you.

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Right to Rectification

You may request corrections to any inaccurate or incomplete information.

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Right to Erasure

Under certain conditions, you may request that your data be deleted.

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Right to Restrict Processing

You may request that data processing be restricted under certain circumstances.

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Right to Portability

You can request a copy of your data in a machine-readable format.

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Right to Object

You may object to marketing communications or certain types of data processing.

To exercise these rights, email support@casinoscore.im. We will aim to respond within 30 days.

Section 08

How Long Your Data Is Retained

CasinoScore retains your data only for as long as necessary. Retention periods are determined by taking into account both legal requirements and business purposes.

  • Account Information: For the duration of account activity and up to 5 years after closure.
  • Transaction Records : Up to 7 years, as directed by financial regulatory authorities.
  • KYC Documents: Up to 5 years after account closure.
  • Support Conversations: Retained for up to 3 years.
  • Browsing Logs & Cookies: Up to 1 year.
Automatic Deletion: Once the applicable retention period has passed, your data is automatically deleted from our systems or anonymised so that you can no longer be identified.
Section 09

Minor's Privacy

CasinoScore strictly does not provide services to anyone under 18. We do not knowingly collect any information from minors.

For Parents: If you believe your child under the age of 18 has registered on our Platform, please contact us immediately at support@casinoscore.im. We will delete that account along with all associated data.
Section 10

Changes to the Privacy Policy

CasinoScore may update this Privacy Policy from time to time. Any changes will be reflected on this page, and members will be notified by email.

  • For significant changes, at least 14 days' notice will be given before they take effect.
  • Continued use of the Platform after any changes have taken effect will be considered your acceptance of the updated policy.
  • The date of the latest update will always be displayed at the top of the page.
Section 11

Contact & Complaints

For any privacy-related questions, concerns, or requests, please contact our Data Protection team.

Email
support@casinoscore.im
Response Time
Within 48 hours
Live Support
Active 24/7
For data deletion or access requests, include your registered email and account ID in your message. After identity verification, we will process your request within 30 days.

Play Safe, Bet with Confidence

Your data is fully protected at CasinoScore. Join today and experience Bangladesh's most trusted betting platform.

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18+ only. Please gamble responsibly. Responsible Gaming Read.

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