Safe Betting

Responsible Gambling — Build Safe & Healthy Betting Habits on CasinoScore

Betting is entertainment, not a business. CasinoScore wants you to enjoy the experience — but within healthy limits. This page has everything you need on responsible gambling, including tools and support.

Your safety is our responsibility Self-Exclusion Feature 18+ Only
🛡️
18+
Age Verification Mandatory
24/7
Support Services Active
5
Safety Tools Available
Emergency Support

If you feel you're losing control of your betting, contact us right away.

Visit our FAQ for Help
Keep in mind: Betting is for entertainment only. Winnings are never guaranteed, so never wager more than you can afford to lose. Responsible gambling means enjoying the experience while staying within your limits.
Section 01

What Is Responsible Gambling

Responsible gambling means betting in a way that stays fun without losing control. At CasinoScore, we believe every member should have full control over their play — how much time they spend, how much money they use, and when to stop.

Online betting is growing in popularity across Bangladesh. Placing bets on cricket, football, or other sports can be an enjoyable experience — but it stays healthy only when you play mindfully and with a plan. Problems arise when betting becomes a source of stress rather than entertainment.

Responsible gambling at CasinoScore rests on 3 core pillars:

  • Awareness: Staying aware of your own gambling habits and financial limits.
  • Control: Using the platform's safety tools to keep your gambling in check.
  • Support: Reaching out to our support team for help when needed.
Our Commitment: CasinoScore will never pressure you into betting more. Our goal is to make sure you can keep playing safely over the long run.

Section 02

CasinoScore Safety Features

CasinoScore offers a range of effective tools to promote responsible gambling. Use them to manage your own betting habits on your own terms.

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Deposit Limit
Set a maximum limit on your daily, weekly, or monthly deposits. Once set, the limit cannot be increased before the specified period ends.
⏱️
Time Limit Controls
Set a daily limit on how many hours you spend on the platform. When the time is up, you will be logged out automatically.
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Cooling-Off Period
Temporarily suspend your account for a set period (24 hours to 30 days). Logging in or placing bets will not be possible during this time.
📊
View Betting History
You can view your complete betting and financial history at any time. This is a useful way to reflect on and analyze your own habits.
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Self-Exclusion
To take a long-term break from betting, close your account permanently or for a set period.
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Reality Check
You'll receive periodic reminders showing how long you've been playing and how much you've spent.

Section 03

Warning Signs of Gambling Addiction

Gambling addiction often develops gradually. If you notice any of the following signs in yourself or someone close to you, take heed and seek help.

Chasing Losses with More Bets
Unable to stop betting
Gambling Secretly Without Telling Family
Borrowing Money to Bet
Feeling restless or irritable when not betting
Neglecting work, studies, or relationships
Repeatedly Betting in Pursuit of a Big Win
Betting despite financial difficulties
If any of these signs feel familiar: This is not a weakness — it is a health issue. Seeking help takes courage. Our support team is always here for you.

Section 04

How to Use the Control Tools

CasinoScore's safety tools are accessible from your account settings at any time. Full details on each tool are provided below:

Set a Deposit Limit

Go to Account Settings › Security › Deposit Limit to set your daily/weekly/monthly limits. Reductions take effect immediately, but increases require a 7-day waiting period.

Session Time Limit

Set a daily time limit for how long you want to play. Once that time is up, the platform will automatically log you out.

Cooling-Off Period

Pause your account for anywhere between 24 hours and 30 days. During this period, you will not be able to log in or place any bets.

Loss Limit

Set the maximum amount you're willing to lose over a given period. Once the limit is reached, betting will automatically stop.

Self-Exclusion

If you want to stop betting long-term, self-exclusion is the right choice. It can last anywhere from 6 months to permanently, and this request cannot be easily reversed.


Section 05

Safe & Responsible Betting Tips

Drawing from the experiences of thousands of members in Bangladesh over the years, we have identified the habits that keep betting enjoyable. Follow the tips below:

1
Set your budget first, then play

Set aside a fixed budget each month for betting — an amount you can afford to lose without affecting your household or daily life. Once that budget is gone, stop betting for the rest of the month.

2
Don't Chase Your Losses

"One more win and I'll make it all back" — that's the most dangerous mindset of all. Accept your losses and stick to your budget. If you lose today, start fresh tomorrow with a smaller stake.

3
Don't Bet on Impulse

Avoid betting when you are angry, emotionally overwhelmed, or under the influence of alcohol. Your judgment is impaired in these states, which increases the risk of making decisions you may regret.

4
Don't Treat Betting as a Source of Income

Making a consistent income from betting is next to impossible. Think of it as entertainment spending — like a movie ticket. You spend a little, you have fun, and that's that.

5
Take Regular Breaks

Extended betting sessions can take a toll on your mental health. Take a 15-minute break every hour and spend some time with your family.

6
Tell a Loved One

Let a family member or friend know that you bet and how much you spend. Transparency is the strongest protection against addiction.


Section 06

Self-Assessment

Answer the following questions honestly. If most of your answers are "Yes", it may be time to take action.

Did you bet beyond your budget last month?
Have you placed more bets to try to win back money you lost?
Do you feel moody or on edge when you can't bet?
Hiding your betting from family or friends?
Have you borrowed or taken loans to fund your betting?
Does betting feel more important than work, family, or your health?
If more than 2 answers are "Yes", please contact our support team or use the cooling-off tool.

Section 07

Self-Exclusion — How It Works

Self-exclusion lets you voluntarily close your own account for a set period of time. It is designed for those who feel they are losing control of their betting and need a break.

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6 Months
Temporary Break
📅
1 Year
Long-Term Break
🔒
Permanent
Close Permanently
How to set up self-exclusion:
1
Log In to Your Account

Log in to your CasinoScore account.

2
Go to Account Settings

Click the profile icon in the top-right corner and select "Account Settings".

3
Open the Responsible Gambling Section

Go to the "Responsible Gambling" tab in Settings and select the "Self-Exclusion" option.

4
Select a Duration

Choose from 6 months, 1 year, or permanent exclusion — whatever works best for you — and confirm.

5
Takes effect immediately

Your account will be closed as soon as the request is confirmed. You will be automatically logged out.

Important: Any attempt to open a new account during self-exclusion will be rejected. This feature exists to protect you — please take it seriously.

Section 08

Frequently Asked Questions

Yes, reducing your deposit limit takes effect immediately. However, increasing it requires a 7-day waiting period — this is intentional, to prevent impulsive decisions that lead to higher spending.

Withdraw your balance before activating self-exclusion. Any funds remaining in your account will be kept safe and can be withdrawn once the exclusion period ends (if it is temporary).

Cooling-off is a short-term break (24 hours to 30 days) — a lighter step for when you feel you just need a pause. Self-exclusion is longer-term (6 months to permanent) and is designed for those who feel that betting is having a negative impact on their life.

Start by talking to them directly — with empathy, not anger. Let them know about our responsible gambling tools. If needed, contact our support team and we'll help you take the right steps.

No. CasinoScore strictly enforces an 18+ policy. Age is verified at registration and identity documents are checked through our KYC process. Accounts belonging to minors are permanently closed.

Section 09

Get Help — We're Here for You

If you are struggling with betting, you don't have to face it alone. CasinoScore's support team is available 24 hours a day, 7 days a week.

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Live Chat
Active 24/7
✉️
Email Support
support@casinoscore.im
Please note: Asking for help is not a weakness. All support conversations at CasinoScore are completely confidential. Your identity will never be disclosed.

Play smart, play within your limits

Join CasinoScore and experience Bangladesh's most responsible betting platform. Your safety is our priority.

18+ only. Please gamble responsibly.

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